Tenant Information

 

Please find details of our Tenants Information Pack. We trust you will find this information useful, but should you require any further information or have any queries then please do not hesitate to contact Luff Associates by:
Telephone: (01276) 64881
or email: admin@luff-associates.com


Luff Associates Limited act as agents on behalf of the Landlord who owns the property that you are proposing to rent.  We (Luff Associates) have an obligation to the Landlord to ensure the Tenancy runs as smoothly as possible, that the rent is paid promptly and the property is maintained to the standard at which it was received.

The Tenancy Agreement

The Lease that you sign is a legally binding document; it is between the owner of the property (The Landlord) and yourself (The Tenant).  You will need to read the Agreement carefully and ensure that you understand it fully, if in doubt consult a solicitor.  The Agreement places legal obligations upon you, some of which are explained below.

The Agreement that you sign will be an Assured Shorthold or Company Agreement which means that you can stay in the property for the term of the Agreement (providing you meet all the obligations of the lease).  If the landlord wishes to end the tenancy you will be given two months notice to quit the property.  You can only leave the property at the end of the period stated in the Agreement (if you wish to leave when the Agreement is due to expire you must notify us in writing giving a minimum of two month notice prior to the end of that Agreement).  If you vacate the property early and do not give a full 2 months notice

YOU WILL BE RESPONSIBLE FOR THE RENTAL PAYMENTS FOR THIS PERIOD.

Everybody living at the property over the age of eighteen must be named on the Agreement.  You cannot move anyone into the property unless you have informed us (in writing) and we have permission for you to do so from the Landlord.

Extension of Agreement

Two months before the end of your tenancy agreement you will be given the opportunity to renew the tenancy (extension) on the same terms and conditions as the original agreement.  There will be a charge made for this extension.

Inspections

We have an obligation to conduct regular inspections of all tenanted accommodation to ensure the property is not in need of repair and to ensure you are looking after the property.  You will be given notification when an inspection is due to be conducted.

Faults and Repairs

If there is a problem with the property you must inform us in writing immediately (failure to do so may mean that you are held partially responsible should the delay result in added deterioration).  Once we have been informed of a fault, we will contact the Landlord and act upon their instructions.  You must not instruct a contractor to undertake any work; if you do so it will be at YOUR own expense.

Smoke/Fire & Carbon Monoxide Detectors

When any such devices are fitted in the property you rent, please ensure they are checked regularly and are kept in good working order, if you become aware of fault you must notify us immediately.

Decorating

Should you wish to make any changes to the property, you must inform us in writing and wait until permission is given before any work commences. 

Deposits

We require a deposit for every tenancy.  This deposit is registered with the Tenancy Deposit Scheme, for which you will be given details of within 14 days of your tenancy commencing.

The deposit is refundable only after you have vacated the property and provided that

The Landlord and Luff Associates Limited must be satisfied with the property before the deposit is refunded.

Rent

As a tenant you are responsible for ensuring the rent is paid in full and on time.  We have facilities to enable you to do this by way of a standing order which will mean payments will be taken directly from your bank.

Note: Should the Landlord or Luff Associates Limited incur any costs as a result of a late payment in rent, this cost will be passed on to you.

Insurance

The Landlord is responsible for insuring the property and any items which belong to them and are left at the property. YOU must insure your own belongings. The Landlord and Luff Associates Limited cannot be held responsible for any loss suffered by you whatever the circumstances.

Not At Home!

If you are going to be away from the property for more than three days at any one time you must inform us in writing.  The property being unoccupied may affect the house insurance and we may have to take steps to protect the property.

Vacating

You must vacate the property on the agreed date (usually the last day of the lease).  We will make an appointment for an Independent Inventory Company or the Landlord to meet you at the property where meter readings will be taken and all keys relating to the property.  We will require a forwarding address from you (the Tenant) and will contact you at this address when we are able to release the deposit.

Pets

Pets are not permitted at the property unless permission is granted from the landlord. You must consult us prior to obtaining a pet and submit a written request to have a pet, stating age/type/breed etc.

Tenants Fees

Please contact our office on 01276 64881 for further information on our fees.