Tenant Information

 

Please find details of our Tenants Information Pack. We trust you will find this information useful, but should you require any further information or have any queries then please do not hesitate to contact Luff Associates by:
Telephone: (01276) 64881
or email: admin@luff-associates.com

Luff Associates Limited act as agents on behalf of the landlord who owns the property you are proposing to rent. We have an obligation to the landlord to ensure the tenancy runs as smoothly as possible, the rent is paid promptly and the property is maintained to the standard at which it was received.

The Lease

The Lease you sign is a legal document; it is between the owner of the property (The Landlord) and yourself (The Tenant). You should read the lease carefully and ensure you understand it fully. If in doubt, consult a solicitor. The lease places legal obligations on you, some of which are explained below.

The lease you sign will be an Assured Shorthold or Company Agreement which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). If the landlord wishes to end the tenancy you will be given two months notice to quit the premises. You can only leave the property at the end of the period stated in the lease (if you wish to leave when the lease is due to run out you must notify us in writing giving a minimum of two months notice prior to the ending of that lease). If you vacate the property early and do not give a full 2 months notice -
YOU WILL BE RESPONSIBLE FOR THE RENTAL PAYMENTS FOR THIS PERIOD.

Inspections

We have an obligation to conduct regular inspections of all rented accommodation to ensure the property is not in need of repair and to ensure you are looking after the property. You will be given notification when an inspection is due to be conducted.

Faults and Repairs

If there is a problem with the property you are renting you must inform it in writing immediately (failure to do so may mean that you are held partially responsible should the delay result in added deterioration). Once we have been informed of a fault we will contact the landlord and act upon their instructions. You must not instruct a contractor to undertake any work, if you do it will be at YOUR own expense.

Smoke/Fire & Carbon Monoxide Detectors

When any such devices are fitted in the rental property, please ensure they are checked regularly and are kept in good working order, if you become aware of a fault you must notify Luff Associates immediately.

Decorating

Should you wish to make any changes to the rental property, you must inform Luff Associates in writing and wait until permission is given before any work commences.

Deposits

We require a deposit for every tenancy. The deposit is refundable only after you have vacated the rental property and provided that:

• Your rent is paid up to date
• All bills relating to the tenancy have been paid
• The property had been well maintained
• The items listed on the inventory are all present and in good condition

The landlord and Luff Associates Limited must be satisfied with the property before the deposit is refunded.

Rent

As a tenant you are responsible for ensuring the rent has been paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments being taken directly from your bank.
Note: Should the landlord or Luff Associates Limited incur any costs as a result of a late payment in rent, this cost will be passed on to yourself.

Insurance

The landlord is responsible for insuring the property and any items which belong to them and are left in the rental property. YOU must insure your own belongings. The landlord and Luff Associates Limited cannot be held responsible for any loss suffered by yourself whatever the circumstances.

Not At Home!

If you are going to be away from the rental property for more than three days at any one time you must inform us in writing. The rental property being unoccupied may affect the home insurance and we may have to take steps to protect the rental property.

Vacating

You must vacate the rental property on the agreed date (usually the last day of the lease). We will make an appointment for the Inventory Company or the landlord to meet you at the property where we will take meter readings and take the keys. We will require a forwarding address we will contact you at this address when we are able to release the deposit.

Pets

You cannot have any pets unless we have permission from the landlord in writing. You must consult us prior to obtaining a pet and submit a written request to have a pet stating: age/type/breed.

Tenants Fees

Please contact our offices for further information on our Fees. (01276) 64881.